Common pitfalls and tips for better team communication
In this article the author – who works both as a veterinarian and healthcare safety consultant – covers the ways communication within a practice can be improved to benefit patient outcomes.
Leïla Assaghir
DVM, Éclaireur Formation, Paris, France
Beside working as a first-opinion small animal veterinarian in Paris, Dr. Assaghir runs a consulting agency (Éclaireur Formation) that aims to raise awareness and train and support veterinary teams with the goal of improving better patient care. Passionate about organizational and human factors for many years, in addition to her veterinary degree she has qualifications in health risk management (specialized Masters, from the AgroParisTech), in medical risk law (Master of Law from the University Paris 1 Panthéon Sorbonne) and in evaluation of the quality and safety of care (university diploma from the University of Nantes).
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